Refund Policy

At Vetta Studio, we strive to provide high-quality web design and development services that meet your expectations. However, due to the nature of digital services and customized work, refunds are handled on a case-by-case basis. By using our services, you acknowledge and agree to this refund policy.

Our goal is your satisfaction. If you are not satisfied with our services, please contact us as soon as possible so we can address your concerns. Refunds may be issued in certain situations, such as errors on our part or failure to deliver agreed-upon work. However, because much of our work involves customized designs and digital deliverables, some fees may be non-refundable, especially after project milestones or final delivery.

Certain fees paid to Vetta Studio are non-refundable. These include initial deposits required to start your project, payments for services already delivered and approved, costs related to third-party services or licenses purchased on your behalf, consultation fees, and charges for any custom work completed before cancellation. Additionally, fees for revisions or extra requests beyond the original project scope are also non-refundable. These fees cover the time and resources we have dedicated to your project. If you have any questions about refund eligibility, please contact us for more information.